Unlock Consistent, High-Level Creative & Strategic Support with Our Creative Retainer Service
Our Creative Retainers give you consistent access to senior-level strategists and designers—minus the stress of hiring or managing in-house. It’s seamless, strategic support that scales with you, so you can get back to doing what you do best: growing your business.
Ever feel like you are overflowing with ideas but there’s just never enough time to bring them to life?
That’s where we come in.
Our Creative Retainers are built for visionary founders who need high-level creative execution, without the drag of managing it all yourselves.
Think on-demand design, brand strategy, and seamless project management—tailored to your needs, with the clarity and consistency of a team that just gets it.
High-impact, low maintenance creative - Here’s how we do it.
Choose your hours
Select a retainer that suits your pace and needs— a half day, full day or multiple days to suit your needs.
01.
02. Briefing & Tasking
Submit your to-do’s in our easy-to-use task management system, and we’ll review everything ahead of your scheduled design day. You’ll also have a dedicated Slack channel to chat through ideas, feedback, or questions.
02.
03. Strategise
Connect with your dedicated designer in your weekly or monthly strategy call. This is where the magic happens—brainstorming, prioritising, and aligning your vision with design that actually moves the needle.
03.
What makes our Creative Retainers so unique.
This isn’t just about getting stuff done. It’s about building something bold, intentional, and unforgettable. We’re here to make sure your brand shows up consistently, powerfully, and creatively—every single day.
Regular Strategy Sessions
Each month kicks off with a high-energy call to align on goals, brainstorm ideas, and keep your brand on track.
Flexible, On Demand Support
Your business moves fast—so do we. Whether it’s a full brand refresh or a quick campaign, we adapt to your needs each week. No rigid deliverables. Just what you need, when you need it.
Creative That Grows With You
From branding and content to campaigns and strategy, we’re your creative right-hand. Always thoughtful, always tailored, and always one step ahead.
Priority Service—Always
No queue. No delays. As a retainer client, you go straight to the top. We treat your brand like our own—every deadline met, every detail delivered.
Fixed, Transparent Cost
Our retainer pricing is fixed and transparent, so you can budget with confidence and focus on what matters most—growing your business.
Choose your package
Pick the package that works best for your team’s needs. With each option, you’ll receive a combination of strategic sessions, creative direction, and ongoing support to keep your brand firing on all cylinders.
Half Day
-
1 x Strategy Session: A Weekly or Monthly focused, hands-on strategy meeting to align on your goals, refine creative direction, and discuss upcoming campaigns, projects, or pivots with Creative Director - Weekly or Monthly.
1 x Designated Designer: A hand selected, dedicated designer, fully aligned with your brand.
1 x Designated Design Day: A defined day focused on bringing your creative ideas to life.
4 x Hours of High-Quality Creative Time: Whether digital, print, email, or social media.
Dedicated Task Management System: Stay organised and transparent with our house system.
Business Support via Slack: Instant, flowing communication with our team for all your business needs.
*Only available in monthly retainers
-
Email Marketing
Advertising Collateral
Campaign Building
Website Maintenance
Social Media Content
Content Creation & Ideation
Packaging Design
Print Design
Art Direction
Product Digitalisation
Digital Design
Promotional Assets
Pattern & Apparel Design
Signage -
$560 + GST
Full Day
-
1 x Strategy Meeting: A focused, hands-on strategy meeting to align on your goals, refine creative direction, and discuss upcoming campaigns, projects, or pivots with Creative Director - Weekly or Monthly.
1 x Designated Designer: A hand selected, dedicated designer, fully aligned with your brand.
1 x Designated Design Day: A defined day a week or month focused on bringing your creative ideas to life.
8 x Hours of High-Quality Creative Time: Whether digital, print, email, or social media, website.
Dedicated Task Management System: Stay organised and transparent with our house system.
Business Support via Slack: Instant, flowing communication with our team for all your business needs.
-
Email Marketing
Advertising Collateral
Campaign Building
Website Maintenance
Social Media Content
Content Creation & Ideation
Packaging Design
Print Design
Art Direction
Product Digitalisation
Digital Design
Promotional Assets
Pattern & Apparel Design
Signage -
$960 + GST
Multiple Days
-
1 x Strategy Meeting: A focused, hands-on strategy meeting to align on your goals, refine creative direction, and discuss upcoming campaigns, projects, or pivots with Creative Director - Weekly or Monthly.
1 x Designated Designer: A hand selected, dedicated designer, fully aligned with your brand.
Designated Design Days: A defined day a week or month focused on bringing your creative ideas to life.
12+ x Hours of High-Quality Creative Time: Whether digital, print, email, or social media, website.
Dedicated Task Management System: Stay organised and transparent with our house system.
Business Support via Slack: Instant, flowing communication with our team for all your business needs.
-
Email Marketing
Advertising Collateral
Campaign Building
Website Maintenance
Social Media Content
Content Creation & Ideation
Packaging Design
Print Design
Art Direction
Product Digitalisation
Digital Design
Promotional Assets
Pattern & Apparel Design
Signage -
Starting at $1,320 + GST
From Scattered to Streamlined: Here are just some of the transformations you can expect.
Inconsistent → Cohesive
No more mismatched assets or off-brand content. We ensure every touchpoint looks and feels like you—strategic, seamless, and strong.
Overwhelmed → Organised
Say goodbye to juggling freelancers and last-minute briefs. With one clear system and one creative partner, everything is in one place—and finally under control.
DIY → Done-For-You
Ditch Canva. Delegate with confidence. We take tasks off your plate, so you can focus on what you do best.
Reactive → Strategic
We don’t just “make it pretty.” We plan ahead, giving your brand direction, purpose, and impact—week after week.
Generic → Magnetic
We don’t do cookie-cutter. Your brand gets bold, original creative that cuts through and connects with your audience.
Bottlenecked → Ahead of Schedule
Deadlines don’t scare us. With priority turnaround and a set schedule, your creative is always one step ahead.
Ideas in Your Head Assets in Your Inbox
You dream it, we bring it to life. Campaigns, emails, packaging, web, socials—we’re your creative engine behind the scenes.
Sporadic → Supported
Whether it’s a big campaign or small tweaks, you’ve got a dedicated team on hand—every week, no matter what.
What our clients had to say
Working with Full Cup on a design retainer has been one of the most valuable decisions we've made at Second Glance. Steph brings a rare mix of design intuition and strategic thinking, consistently delivering graphics that not only elevate our clients’ brands but also translate complex ideas into visuals that connect. She just gets it, the tone, the brief, the vision. Every piece feels considered and aligned, making our work as brand managers smoother and more impactful. Full Cup is an extension of our team, and Steph is the kind of creative partner you hold onto.
— Rhiannon, Second Glance
“Full Cup gave our brand the legs it needed to stand tall in a saturated market. The creative direction felt fresh, refined, and totally us—with just the right amount of bite. We get compliments on the branding constantly. Could not recommend them enough.”
“— Marc & Sal, Co-Founders of The Wine People
“Full Cup helped us turn chaos into clarity. They created a brand identity that parents trust and kids love—from the playful illustrations to the seamless digital experience. We feel more polished, more professional, and way more aligned with our mission.”
— Kylie, Director at Kids Klub
You might not know the face, but you’ve definitely seen the work.
We’re the creative force behind some of your favourite brands—the packaging you stopped to touch, the Instagram grid you screenshot, the website you couldn’t stop scrolling.
We don’t shout the loudest, but we sure as hell make work that gets noticed.
Frequently asked questions
-
Our retainer service is designed to be highly efficient and focused, making the most of the hours allocated. In these time frames, you can expect high-quality creative output, including but not limited to:
Digital Assets: Website updates, email campaigns, social media graphics, ad creatives
Print Materials: Brochures, flyers, packaging designs
Brand Strategy: Ongoing alignment, campaign planning, and strategic shifts
Social Media Content: Posts, stories, and full content calendars
Creative Direction: Refining and enhancing your brand's visual identity
We tailor our approach to your specific needs, meaning we focus on what will move your business forward the most within the given hours. Each week, we’ll strategise and prioritise based on your goals, ensuring maximum impact.
-
The Monthly Strategy Session with our Creative Director is where we align on your brand’s direction and creative needs. It’s a collaborative space where we:
Review the current state of your business and creative projects
Set specific goals for the upcoming period (whether it’s a campaign, product launch, or general brand direction)
Brainstorm ideas, review progress, and make adjustments to your creative strategy
The strategy session ensures that we’re always moving forward with purpose, ensuring your brand remains focused, relevant, and adaptable to changes in the market.
-
When you partner with Full Cup, you’ll get the best of both worlds. Our Creative Director will work to strategise, workshop and create briefs for your business monthly, while a designated designer who works directly on your creative projects. This designer will be your go-to person for all design needs, ensuring consistency across all touchpoints.
You also have access to a dedicated project manager (if necessary) who will ensure that everything runs smoothly, from task tracking to client communication. Our team becomes an extension of yours, so you can count on us to manage your creative needs without the overhead of a full-time hire. -
Yes, a little bit of prep is involved to make sure we kick things off in the best possible way. We’ll work together to:
Define your goals for the first month and clarify priorities.
Share your brand assets, like logos, fonts, existing guidelines, etc.
Provide an overview of your current projects or upcoming initiatives, so we can plan accordingly.
Once this foundation is laid, we’re ready to hit the ground running with our weekly strategy sessions and creative work.
-
Choosing Full Cup means you get the best of both worlds. Here’s why:
Dedicated Partnership: Unlike a freelancer who may juggle multiple clients, we’re fully embedded in your business, giving you the focus and priority you deserve.
Agency-Level Expertise, Without the Overhead: You get access to top-tier creative talent and strategic guidance, without the need to hire or manage a whole agency.
Scalability and Flexibility: With Full Cup, your needs can evolve as your business does. Need more creative support one month? No problem. Want to shift priorities? We’re ready.
Consistent Quality: We deliver high-quality creative work every time, with a deep understanding of your brand and goals, ensuring efficiency and quality at every step.
True Creative Partner: We’re not just a service provider—we’re your co-conspirators. We’re here to help you grow, innovate, and thrive, with a holistic view of your business and its potential.
